Like in most open source projects, "free" Trac support is available primarily through the community itself, mainly through the mailing list and the project wiki.
There is also an IRC channel, where people might be able to help out. Much of the 'live' development discussions also happen there.
Edgewall also offers commercial support to individuals and organizations who desire it.
For more information, visit our commercial support page for Trac.
You can of course also contact us directly at any time at if you have any questions.
See also: MailingList,